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Shipping | Return & Exchange Policy

RETURNS:

Merchandise may be returned within 30 days of receiving your order as long as your return items are unwashed and unworn with the manufacturer tags still attached. To avoid having your return denied please refrain from smoking or wearing perfume when trying on swim and apparel. To return your unwanted item include a copy of your invoice with the return item, write the order number clearly on the outside of the package and send your return to:

Sundance Beach

Attn: Web Returns

59 S La Patera Ln

Goleta, CA 93117

877-968-0036

webdepartment@sundancebeach.com

 

We will refund the same account used to place your order upon receipt and inspection of your return items. At the time your return is processed you will receive an email notification of the refund credit to your account.

Note- we do not accept COD shipments; you should use a shipping carrier that provides tracking information and insurance as we are not responsible for lost or damaged return shipments. 

If you have any questions or concerns please contact us at webdepartment@sundancebeach.com



EXCHANGES:

The fastest way to exchange an item is to purchase the new desired exchange item from our website and then follow the instructions above for returning your unwanted items. Due to the high turnover and popularity of our products we cannot guarantee the item you want to exchange for will be stocked unless you purchase it immediately.



WRONG OR DEFECTIVE ITEMS:

If you receive damaged goods or an item you did not order please contact us by phone or email and we will issue an RMA and call tag for your return items.

*For health reasons, swimwear may not be returned once worn.